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Brokerages, property managers and facility firms.

Where it usually hurts first

Half the enquiries from our listings never get a proper reply.

Where we would start: Enquiry and visit desk. Replies to every enquiry from portals, your site and WhatsApp within minutes, answers the questions buyers and tenants ask first, and books the site visit into your agent's calendar.

Book the session What we would build
An apartment block and its security camera
An apartment block and its security camera. Photograph: taichi nakamura, Unsplash.
Enquiry and visit desk, with it running

A builder's enquiries from three property portals arrive as one list, with repeat enquirers marked.

An example, never a client's result

Safe to say yes, in writing.

  1. “I'll pay and nothing will work.”
    It has to pass on your old work before it touches today's.
  2. “The price will creep.”
    One fixed price, in writing, before any work.
  3. “I'll be locked in.”
    Stop any month and keep everything.
Send this page to a partner on WhatsApp

Your week, as it runs today.

Brokerages earn a commission when a home or office is sold or let, property managers a monthly fee for running it, and facility management and security firms a contract fee for the people they put on each site, so profit depends on answering enquiries first, keeping tenants and owners happy, and paying hundreds of site staff right and on time. India's top seven cities sold about 4.6 lakh new homes worth Rs 5.68 lakh crore in 2024 (ANAROCK). The work is enquiries, site visits, rent, repairs, contractors, owners, site attendance, payroll and statutory filings.

Source
  1. 01

    Portal enquiries that land during Sunday's site visits wait until Monday afternoon, because everyone is out on site.

  2. 02

    A leak reported on WhatsApp at night is still unassigned at ten.

  3. 03

    Five hundred guards on forty sites send attendance as WhatsApp photos the day before payroll.

  4. 04

    Two buyers don't turn up for site visits that were booked over the phone.

  5. 05

    Owner statements are due, and someone opens four spreadsheets and a bank statement.

What it costs.

A study, 2024

Half the enquiries from our listings never get a proper reply.

Read the source

And the rest of the week

  1. Our own sum

    Five hundred guards on forty sites, and attendance arrives as WhatsApp photos the day before payroll.

    If attendance errors overpay 2% of a Rs 1 crore monthly wage bill, that is Rs 24 lakh a year.

    Drawn in our report: A missed deadline, then a notice
  2. A study, 2026

    Repairs drag on, and good tenants leave at renewal.

    Renters who are satisfied with maintenance are 81% more likely to renew and 36% less likely to move (AppFolio Renter Preferences Report 2026, 3,002 US renters; vendor survey).

    Source
    Drawn in our report: Customers leave quietly
  3. A study, 2020

    Contractor bills get paid without anyone checking them against the quote.

    Even strong finance teams find about 0.8% of what they pay out is duplicate or wrong, and the weakest about 2% (APQC benchmark, reported by CFO.com, March 2020).

    Sources
    Drawn in our report: Nobody checks supplier bills
  4. Our own sum

    Owner statements take two days a month and still get questioned.

    Two days a month of an accountant's time on owner statements is 24 working days a year.

    Drawn in our report: The same data typed three times
  5. No number yet

    The building's power bill keeps climbing, and we can't see where it goes.

    No figure we can stand behind yet, so we print none.

  6. Our own sum

    Residents call the office about the same twenty things every day.

    Two people answering residents' same questions all day cost about Rs 6 lakh a year in salary.

    Drawn in our report: The same twenty questions, all day
What we would build

Ten systems for property and facilities, under the six offers.

We plan the whole company, then build the first three. The usual first build here is marked, and the window beside the cards shows the one you are reading.

Enquiry and visit desk, the usual first build here. Shown with sample data.

Win customersLeads wait until Monday. The buyer doesn't.

  1. The usual first buildConversations

    Enquiry and visit desk

    Replies to every enquiry from portals, your site and WhatsApp within minutes, answers the questions buyers and tenants ask first, and books the site visit into your agent's calendar.

  2. Voice

    Visit calls and reminders

    Calls each new enquiry back within a minute in their language, confirms the visit and calls again the day before with the time and the way there.

  3. Brand

    Listing studio

    Cleaned photos, a floor plan, a written description and a short walkthrough film for every property, ready for every portal.

Get the work doneEverything comes to you. Most of it shouldn't.

  1. Operations

    Site attendance to payroll

    Guards and site staff mark attendance on a phone with a photo and location, shifts and overtime are checked against the contract, and payroll, PF and ESI inputs are ready before the due date.

  2. Operations

    Maintenance desk

    Logs every repair request from WhatsApp, mail or calls with the unit, photo and urgency, books the right contractor and tells the tenant when they'll come.

  3. Documents

    Owner statements

    Drafts each owner's monthly statement from rent, repairs and receipts, with every charge explained in one line, for your yes before it goes.

  4. Intelligence

    Building energy watch

    Reads meters and building systems, shows where the power goes floor by floor, and flags waste and faults before the bill arrives.

Get paidYou did the work. The money shouldn't take 90 days.

  1. Agents

    Contractor quote compare

    Lays contractor quotes side by side with scope, price, dates and what each one left out, and checks the final bill against the quote you accepted.

  2. Agents

    Rent and dues follow up

    Reminds each tenant or resident before rent or dues fall due, follows up politely on WhatsApp until it's paid and logs every promise.

Build something newBring us your idea. We'll bring it to life.

  1. Apps

    Resident app

    Residents raise requests, book amenities, pay dues and get notices in one app with your name on it.

A sample chat on a phone: a weekend enquiry answered at once, inside the firm's rules, and a viewing booked. Shown with sample data.

The same week, with them running.

The five moments from the top of this page, once the first systems do their part. Flip back to see how it runs today.

An example week. It shows how the work changes, never a measured result from a client.

  1. 01

    Every portal enquiry got a reply within minutes and a visit slot to pick.

  2. 02

    The leak was logged with a photo, the plumber is booked, and the tenant knows when.

  3. 03

    Attendance is marked on site with a photo and location, and payroll, PF and ESI inputs are ready and checked.

  4. 04

    Visitors got a call the day before with the time and the way there, so you know who's coming.

  5. 05

    Owner statements are drafted from your records, with every charge explained in one line.

  1. 01

    Portal enquiries that land during Sunday's site visits wait until Monday afternoon, because everyone is out on site.

  2. 02

    A leak reported on WhatsApp at night is still unassigned at ten.

  3. 03

    Five hundred guards on forty sites send attendance as WhatsApp photos the day before payroll.

  4. 04

    Two buyers don't turn up for site visits that were booked over the phone.

  5. 05

    Owner statements are due, and someone opens four spreadsheets and a bank statement.

The nearest work we have built.

Each piece names the kind of company it was built for. Where that is not your trade, it is the work closest to yours. Ask to see it running.

Signs it is time.

  • Portal leads are answered the next day, or not at all.
  • Repair requests arrive on personal WhatsApp numbers.
  • Site attendance arrives as photos and registers.
  • Owner statements take days to build each month.
  • They're adding sites, buildings or a new city.

Who decides.

The owner of the brokerage, property management or facility management firm; for a building, the head of facilities.

Why this time is different.

AI that was bought and changed nothing.

A tool was bought and nobody owned the job. We take the whole job, test it on your past work, and stay to run it.

What property managers ask first.

Who says yes before anything goes out?

The person who owns that job at your company today. You name them when we write the rules with you. Inside those rules the agent acts at once. Anything outside them waits for one tap from the person named, on their phone, ready to approve or to change.

Do we have to change the software we use?

No. We build around the systems you already run, in accounts in your company's name, and we confirm each one before we start.

What does it cost?

There is no price on this page, because it depends on the work. After the session you get a written proposal with the scope, the test it has to pass, who works on it and one fixed price, before any work.

Where we would start for property and facilities: Win customers

Leads wait until Monday. The buyer doesn't.

Every enquiry gets an answer and a price while the buyer still wants one, on the channel they wrote in.

What changes. Enquiries get an answer and a price while the buyer still wants one, and you hear a customer is leaving while you can still act.

What we measure, before and after. Time to a first reply and to a priced quote, quotes that got an answer and customers who came back.

See Win customersAll six

The old way keeps running until the new one has passed on your own work.

The eight problems it answers

What costs your firm most? Bring us that.

45 minutes on a video call with our founder and the people who live with the problem. Nothing to sign. You leave knowing what we would build first, and why.

Book the sessionSee Win customers

Or write to us.hello@agentec.cloudAgentec on LinkedIn

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