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Moving people and goods

Moving, logistics and freight.

Where it usually hurts first

Rate requests come in at night on WhatsApp, and by the time we reply the load has gone.

Where we would start: Rate desk on WhatsApp. Answers every rate request on WhatsApp and mail within minutes, priced from your lanes, your fuel formula and the customer's last agreed rate. Inside the rules you set, the reply goes at once. Anything outside them reaches your dispatcher's phone as one tap.

Book the session What we would build
Rate desk on WhatsApp, shown working. Sample data from an invented business.
Rate desk on WhatsApp, with it running

A transporter's AI agent quotes a Pune to Chennai part load from the rate card in four minutes, and the sales head approves on his phone.

An example, never a client's result

Safe to say yes, in writing.

  1. “I'll pay and nothing will work.”
    It has to pass on your old work before it touches today's.
  2. “The price will creep.”
    One fixed price, in writing, before any work.
  3. “I'll be locked in.”
    Stop any month and keep everything.
Send this page to a partner on WhatsApp
No name, no email

Try it on your own load.

Type in a real job. Watch it priced from a sample rate card and held for your yes. No name, no email.

Your week, as it runs today.

Transporters, forwarders and warehouses earn per trip, container or pallet on thin margins, and India spent about Rs 24 lakh crore on logistics in 2023-24, close to 8% of GDP (NCAER, 2025). Profit comes from full trucks, fast quotes and quick payment, and the work is rate requests, bookings, driver calls, delivery proofs, customs papers and invoices, much of it still on phone calls and WhatsApp.

Source
  1. 01

    A rate request from Saturday night is still unanswered at nine on Monday.

  2. 02

    The dispatcher spends the morning calling drivers to find out where the trucks are.

  3. 03

    A truck waits six hours at a customer's dock, and nobody bills the waiting.

  4. 04

    Last week's delivery proofs are photos on drivers' phones, so the invoices haven't gone.

  5. 05

    Month end comes, and someone matches a pile of proofs, rates and invoices by hand.

What it costs.

Our own sum

Rate requests come in at night on WhatsApp, and by the time we reply the load has gone.

Read the source

And the rest of the week

  1. A study, 2024

    Our trucks sit for a day or two waiting for the next load.

    Indian trucks spend 24 to 48 hours idle waiting for loads and run only 18 to 20 days a month, and about 75% of operators own fewer than five trucks (Redseer, December 2024).

    Source
  2. Our own sum

    Our trucks wait hours at the customer's dock, and we almost never get paid for it.

    One truck held six hours at a dock twice a week stands still for about 620 hours a year. At a halting charge of Rs 200 an hour, that is about Rs 1.2 lakh a truck that nobody bills. Put your own charge on it.

    For scale: in the United States, drivers were held at 39.3% of stops in 2023. Almost every fleet bills for the waiting, and fewer than half of those invoices get paid (ATRI, September 2024).

    Source
  3. A study, 2024

    The invoice waits for a delivery proof that's a photo on a driver's phone.

    Delayed payments owed to Indian MSMEs stood at an inflation-adjusted Rs 7.34 lakh crore in March 2024 (GAME, FISME and C2FO, reported in November 2025).

    Source
    Drawn in our report: Paid 90 days after the work
  4. No number yet

    One shipment means dozens of people and a stack of papers, and one wrong field holds the container.

    No figure we can stand behind yet, so we print none.

  5. Our own sum

    Customers ring the dispatcher all day to ask where their truck is.

    Two dispatchers answering 'where is my truck' all day cost about Rs 6 lakh a year in salary.

    Drawn in our report: The same twenty questions, all day
What we would build

Ten systems for logistics and freight, under the six offers.

We plan the whole company, then build the first three. The usual first build here is marked, and the window beside the cards shows the one you are reading.

Win customersLeads wait until Monday. The buyer doesn't.

  1. The usual first buildConversations

    Rate desk on WhatsApp

    Answers every rate request on WhatsApp and mail within minutes, priced from your lanes, your fuel formula and the customer's last agreed rate. Inside the rules you set, the reply goes at once. Anything outside them reaches your dispatcher's phone as one tap.

  2. Voice

    Where is my truck line

    Customers call and hear from your live tracking where their shipment is and when it will arrive, in the caller's language, from Hindi and Marathi to Tamil, with a person for anything else.

  3. Growth

    New shipper finder

    Finds companies shipping on your lanes, checks what they move and drafts a first message for your sales team to approve.

Get the work doneEverything comes to you. Most of it shouldn't.

  1. Intelligence

    Return load finder

    Looks for a load for every truck heading back empty, from your own customers first, and suggests the rate before the truck leaves.

  2. Operations

    Dispatch board

    Every truck, driver and trip on one screen, with suggested assignments that respect driving hours, permits and the customer's delivery window.

  3. Apps

    Driver updates on WhatsApp

    Drivers start a trip, send pickup and delivery photos and log waiting time on WhatsApp, in their own language, and everything files itself against the right trip. An app of their own is there if you want one.

  4. Documents

    Shipping papers desk

    Reads invoices, packing lists and bills of lading, fills the shipping documents and flags any field that doesn't match before it reaches customs.

Get paidYou did the work. The money shouldn't take 90 days.

  1. Documents

    Proof to invoice

    Reads the signed delivery proof a driver sends on WhatsApp, matches it to the trip and the agreed rate, adds any waiting time and drafts the invoice for your billing person to send.

  2. Agents

    Detention and claims recovery

    Logs every hour a truck waits and every damage claim, builds the evidence pack and chases the customer until it's paid.

Stay in controlYour staff already use AI. Your files go with them.

  1. Trust

    Rate and credit approvals

    Rates below your floor, credit notes and first payments to a new transporter wait for a named manager's yes, with a record of who approved what.

A sample chat on a phone: a transporter's Saturday night rate request, priced from his lanes and sent inside his rules. Shown with sample data.

The same week, with them running.

The five moments from the top of this page, once the first systems do their part. Flip back to see how it runs today.

An example week. It shows how the work changes, never a measured result from a client.

  1. 01

    A rate request on Saturday night gets its reply in minutes, priced from your lanes and each customer's last agreed rate, inside the rules you set.

  2. 02

    Customers get the updates you approved before they think to call.

  3. 03

    Waiting time at the dock is logged from the driver's phone and added to the invoice.

  4. 04

    Proofs that came in overnight are matched to trips, and invoice drafts wait for your billing person.

  5. 05

    Month end is a check, because the matching happened every day.

  1. 01

    A rate request from Saturday night is still unanswered at nine on Monday.

  2. 02

    The dispatcher spends the morning calling drivers to find out where the trucks are.

  3. 03

    A truck waits six hours at a customer's dock, and nobody bills the waiting.

  4. 04

    Last week's delivery proofs are photos on drivers' phones, so the invoices haven't gone.

  5. 05

    Month end comes, and someone matches a pile of proofs, rates and invoices by hand.

The nearest work we have built.

Each piece names the kind of company it was built for. Where that is not your trade, it is the work closest to yours. Ask to see it running.

Signs it is time.

  • Rate requests arrive on WhatsApp and wait for one person to price them.
  • Invoices go out days after delivery because the proof is on a driver's phone.
  • The dispatcher's day is mostly calls asking where a truck is.
  • Waiting time at docks is never billed.
  • They're adding trucks, a new lane or a warehouse.

Who decides.

The owner or managing director; in a forwarder, the branch head who owns the quote desk, with the finance head in the room when the first build touches billing.

Why this time is different.

AI that was bought and changed nothing.

A tool was bought and nobody owned the job. We take the whole job, test it on your past work, and stay to run it.

What transport owners ask first.

Our drivers won't use another app.

They don't have to. They keep sending the photo on WhatsApp like today. The agent reads it from there and does the matching.

Can it promise delivery times to customers?

No. It drafts the update from the status your system holds and never promises what you haven't. Your dispatcher reads it before it goes.

Our rates depend on diesel and on the customer.

Those are your rules, and we write them down before we build: the fuel formula, tolls, the customer's last agreed rate. The agent applies them and shows the sum. Anything outside the rules waits for your person.

Who says yes before anything goes out?

Your dispatcher. The owner signs the rules. Inside those rules the agent acts at once. Anything outside them waits for one tap from the person named, on their phone, ready to approve or to change.

Do we have to change the software we use?

No. We build around the systems you already run, in accounts in your company's name, and we confirm each one before we start.

What does it cost?

There is no price on this page, because it depends on the work. After the session you get a written proposal with the scope, the test it has to pass, who works on it and one fixed price, before any work.

Where we would start for logistics and freight: Win customers

Leads wait until Monday. The buyer doesn't.

Every enquiry gets an answer and a price while the buyer still wants one, on the channel they wrote in.

What changes. Enquiries get an answer and a price while the buyer still wants one, and you hear a customer is leaving while you can still act.

What we measure, before and after. Time to a first reply and to a priced quote, quotes that got an answer and customers who came back.

See Win customersAll six

The old way keeps running until the new one has passed on your own work.

The eight problems it answers

What costs your logistics business most? Bring us that.

45 minutes on a video call with our founder and the people who live with the problem. Nothing to sign. You leave knowing what we would build first, and why.

Book the sessionSee Win customers

Or write to us.hello@agentec.cloudAgentec on LinkedIn

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