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Technology, media and large firms

Larger firms and shared services.

Where it usually hurts first

Each invoice costs us nearly five times what the best teams pay.

Where we would start: Document queue agent. One kind of document, such as invoices, claims or onboarding packs, read, checked and entered by an agent, with people handling only the exceptions and every action logged.

A supplier invoice read and matched to its order, one line left for a person. Sample data.
Document queue agent, with it running

Invoices are read, matched and posted, and only the exceptions reach a person.

An example, never a client's result

Safe to say yes, in writing.

  1. “I'll pay and nothing will work.”
    It has to pass on your old work before it touches today's.
  2. “The price will creep.”
    One fixed price, in writing, before any work.
  3. “I'll be locked in.”
    Stop any month and keep everything.

Your week, as it runs today.

Large companies run finance, HR, procurement, IT and customer operations as shared services, many of them from global capability centres in India: 2,117 centres with about 2.36 million people in 2025-26 (Nasscom and Zinnov). They are judged on cost per transaction, speed and accuracy, so the value is in the queues of invoices, tickets, onboarding, contracts and reports, run faster and with fewer errors inside strict rules on security and audit.

  1. 01

    The invoice queue is 4,000 deep on the 25th.

  2. 02

    A new joiner's laptop, access and payroll take three tickets and two weeks.

  3. 03

    The quarterly controls test means sampling 300 records by hand.

  4. 04

    Last year's AI pilot still sits in a sandbox with no owner.

  5. 05

    Leadership wants the AI plan by Friday.

What it costs.

A study, 2025

Each invoice costs us nearly five times what the best teams pay.

And the rest of the week

  1. A study, 2025

    Our AI pilots never leave the pilot.

    Despite $30 to 40 billion of enterprise spending on generative AI, 95% of organisations reported no measurable return. Mid-sized firms took about 90 days from pilot to full use, and large enterprises nine months or more (MIT NANDA, The GenAI Divide, 2025: 300+ public deployments, 52 interviews and 153 survey responses).

  2. Our own sum

    Nobody can find the latest policy or contract.

    500 people losing half an hour a day to searching is about 55,000 hours a year.

  3. A study, 2025

    Staff use public AI because our approved tools are slower.

    77% of staff who use AI tools paste data into them, and 82% of those pastes come from personal accounts the company can't see (LayerX, October 2025). In India the average data breach cost Rs 22 crore in 2025, and unapproved AI use added about Rs 1.8 crore to it (IBM Cost of a Data Breach, India, 2025).

  4. No number yet

    Contracts sit with legal for weeks.

    No figure we can stand behind yet, so we print none.

  5. Our own sum

    Month end takes two weeks.

    20 finance staff spending five extra days a month on the close, at Rs 1 lakh a month each, is about Rs 55 lakh a year.

What we would build

Ten systems for larger firms, under the six offers.

We plan the whole company, then build the first three. The usual first build here is marked, and the window beside the cards shows the one you are reading.

Get paidYou did the work. The money shouldn't take 90 days.

  1. The usual first buildDocuments

    Document queue agent

    One kind of document, such as invoices, claims or onboarding packs, read, checked and entered by an agent, with people handling only the exceptions and every action logged.

Get the work doneEverything comes to you. Most of it shouldn't.

  1. Agents

    Agents for old systems

    Agents that work your older software through its screens, the way a clerk would, where there is no API and no budget to replace it.

  2. Intelligence

    Process view

    Shows from your system logs how work really flows: where it waits, where it loops and what each step costs.

  3. Conversations

    Employee helpdesk

    HR, IT and finance questions answered in chat from your own policies, with a ticket raised for whatever needs a person.

Know your companyOnly one person knows how pricing works.

  1. Knowledge

    Company brain with permissions

    One search across policies, contracts and procedures that shows each person only what they're allowed to see, with the source beside every answer.

  2. Voice

    Meetings you can search

    Every meeting and call transcribed, summarised and searchable to the minute, with decisions and owners pulled out.

Stay in controlYour staff already use AI. Your files go with them.

  1. Documents

    Contract review

    Checks every incoming contract against your playbook, marks the clauses that differ and drafts the redline for legal to approve.

  2. Trust

    AI control room

    Every agent and AI tool in one place, with its permissions, approvals, costs, errors and audit trail, ready for the risk team.

  3. Models

    Private AI platform

    Models on your own servers or private cloud behind one gateway, with costs charged to each team and nothing leaving your network.

Build something newBring us your idea. We'll bring it to life.

  1. Apps

    Department apps

    The small internal tools each team keeps asking IT for, built with proper access controls.

A sample supplier invoice: read, matched to the order, with one line flagged for a person. Shown with sample data.

The same week, with them running.

The five moments from the top of this page, once the first systems do their part. Flip back to see how it runs today.

An example week. It shows how the work changes, never a measured result from a client.

  1. 01

    Invoices are read, matched and posted, and only the exceptions reach a person.

  2. 02

    Onboarding runs from one request, with every step logged.

  3. 03

    Controls are tested on every record instead of a sample, and the exceptions are listed.

  4. 04

    What was a pilot now runs in production, with an owner, a measure and a monthly review.

  5. 05

    The AI plan lists each queue, its cost today and what changes, and the first one is already live.

  1. 01

    The invoice queue is 4,000 deep on the 25th.

  2. 02

    A new joiner's laptop, access and payroll take three tickets and two weeks.

  3. 03

    The quarterly controls test means sampling 300 records by hand.

  4. 04

    Last year's AI pilot still sits in a sandbox with no owner.

  5. 05

    Leadership wants the AI plan by Friday.

Signs it is time.

  • AI pilots are stuck in a sandbox.
  • Queues run to thousands of items a month, each with a known cost.
  • The board has asked for an AI plan this year.
  • Core systems are old and have no API.
  • Staff use public AI tools on company data.

Who decides.

The head of a shared services or capability centre, a department head, or the CIO or chief digital officer, with the security head's sign-off.

Why this time is different.

AI that was bought and changed nothing.

A tool was bought and nobody owned the job. We take the whole job, test it on your past work, and stay to run it.

What department heads ask first.

We have procurement and security reviews. Can you pass them?

We answer them straight. Every account is in your name, agents can run inside your network on hardware you own, and the log is yours. We don't claim certifications we don't hold, and we tell you before you ask.

Why one queue and not the whole department?

Because one queue can be measured, built and proved on its own, and the department can see it work before it commits. The second queue is cheaper for the first having been built.

What happens to the people on that queue?

That's your decision, and we don't promise savings before we've measured them. The strategy work writes down the hours the queue takes today, so the decision is made on your numbers.

Who says yes before anything goes out?

The owner of each queue, named in your rules, and your security head signs off the access. Inside those rules the agent acts at once. Anything outside them waits for one tap from the person named, on their phone, ready to approve or to change.

Do we have to change the software we use?

No. We build around the systems you already run, in accounts in your company's name, and we confirm each one before we start.

What does it cost?

There is no price on this page. It is scoped one queue at a time and priced in writing after the session, so the first proof is small and the next is decided on its numbers.

Where we would start for larger firms: Get paid

You did the work. The money shouldn't take 90 days.

The invoice goes out the day the job is done, and it is followed up politely until it is paid or your person takes over.

What changes. The bill goes the day the proof arrives, the follow up happens without you, and no supplier bill is paid unchecked.

What we measure, before and after. Days from work done to invoice, days from invoice to money in and supplier bills paid without a check.

The old way keeps running until the new one has passed on your own work.

What costs your team most? Bring us that.

45 minutes on a video call with our founder and the people who live with the problem. Nothing to sign. You leave knowing what we would build first, and why.

Or write to us.hello@agentec.cloudAgentec on LinkedIn

A capability

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