Finance and insurance operations.
Our team retypes claim forms, KYC packs and statements all day.
Where we would start: Document reader. Reads claim forms, KYC packs, bank statements and policy schedules into your system, marks how sure it is of each field and sends only the doubtful ones to a person.

A health insurer's claims team gets a one page summary of a hospital bill set against the policy's room rent limit.
Safe to say yes, in writing.
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“I'll pay and nothing will work.”It has to pass on your old work before it touches today's.20 of your past jobs, then live18 of 20 approved without changesFive working days of approved live workYour sponsor's written yes
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“The price will creep.”One fixed price, in writing, before any work.Your proposalThe plan: one priceEach build: one priceThe run: a monthly fee
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“I'll be locked in.”Stop any month and keep everything.JanFebMarAprstopMayJunThe month you stop, you keepEvery account, in your company's nameEvery line of codePlain files and a runbook
Your week, as it runs today.
Five moments from a typical week.
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01
Two people key claim forms and KYC packs into the system all morning.
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02
Fifteen renewals fall due this week, and the list is a spreadsheet nobody has sorted.
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03
Reminder calls start at ten from a list printed on Monday.
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04
The bank statement arrives, and the matching runs late into the evening.
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05
An auditor asks who approved a change to a customer record last March.
What it costs.
Our own sumOur team retypes claim forms, KYC packs and statements all day.
And the rest of the week
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A study, 2024
Claims get cut or rejected over paperwork, and the customer blames us.
Of Rs 1.17 lakh crore of health insurance claims in 2023-24, insurers disallowed Rs 15,100 crore (12.9%) and repudiated Rs 10,937 crore (9.34%) (IRDAI annual report, reported December 2024).
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A study, 2025
Fraud slips through in claims we pay.
Health insurers in India lose an estimated Rs 8,000 to 10,000 crore a year to fraud, waste and abuse. About 2% of claims are confirmed fraud and another 8% sit in a grey zone (BCG and Medi Assist, November 2025).
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A study, 2023
Policies lapse because nobody chased the renewal.
At six large Indian life insurers, 78 to 88% of premiums were still being paid in the 13th month of a policy, but only 53 to 65% by the 61st month (Institute of Actuaries of India, data to September 2023).
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A study, 2018
Reconciliation eats our evenings and weekends.
The median company takes 6.4 calendar days to close its books each month, and the slowest quarter take 10 days or more (APQC benchmark of about 2,300 organisations, reported by CFO.com, March 2018).
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A study, 2025
Staff paste customer data into free AI tools.
77% of staff who use AI tools paste data into them, and 82% of those pastes come from personal accounts the company can't see (LayerX, October 2025). In India the average data breach cost Rs 22 crore in 2025, and unapproved AI use added about Rs 1.8 crore to it (IBM Cost of a Data Breach, India, 2025).
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Our own sum
An inspection means a week of digging for who approved what.
Three people spending a week each pulling records for an inspection is 15 working days, every inspection.
Ten systems for finance and insurance operations, under the six offers.
We plan the whole company, then build the first three. The usual first build here is marked, and the window beside the cards shows the one you are reading.
Get paidYou did the work. The money shouldn't take 90 days.
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The usual first buildDocuments
Document reader
Reads claim forms, KYC packs, bank statements and policy schedules into your system, marks how sure it is of each field and sends only the doubtful ones to a person.
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Agents
Claims checker
Checks each claim against the policy, the bills and your rules, lists what's missing before it's rejected, and flags patterns that look like fraud for your investigator.
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Documents
Credit and underwriting notes
Drafts the credit or underwriting note from the file, with every figure linked to the page it came from, for your credit officer to decide.
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Conversations
Renewal desk
Reminds each customer before a premium or EMI is due, in their language, answers their questions and records every promise to pay.
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Voice
Reminder calls, done politely
Voice agents make reminder calls for small dues within permitted hours and your approved script, log each promise and pass hardship cases to a person.
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Agents
Reconciliation agent
Matches bank, ledger and statement lines overnight and lists the exceptions with a likely reason. It never changes a book entry itself.
Win customersLeads wait until Monday. The buyer doesn't.
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Intelligence
Early warning
Watches repayments, claims and customer behaviour and flags the accounts most likely to default or lapse, weeks ahead.
Know your companyOnly one person knows how pricing works.
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Knowledge
Rules and product brain
Product rules, circulars and policy wordings searchable in plain words for every branch and agent, with the clause beside each answer.
Stay in controlYour staff already use AI. Your files go with them.
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Models
Private finance AI
Models that run on your own servers, so customer data never leaves your control and the cost of each answer is known in advance.
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Trust
Approvals and audit trail
Every record change, approval and customer message logged with who and when, ready for an auditor or an inspection.
The same week, with them running.
The five moments from the top of this page, once the first systems do their part. Flip back to see how it runs today.
An example week. It shows how the work changes, never a measured result from a client.
- 01
Forms are read into records with a confidence mark on each field, and people check only the doubtful ones.
- 02
Renewal reminders went out two weeks early, in each customer's language.
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Small dues were reminded by voice within permitted hours, with promises logged and the hard cases left to a person.
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Bank lines were matched overnight, and the morning starts with the exceptions.
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Every change to a record shows who made it, who approved it and when.
- 01
Two people key claim forms and KYC packs into the system all morning.
- 02
Fifteen renewals fall due this week, and the list is a spreadsheet nobody has sorted.
- 03
Reminder calls start at ten from a list printed on Monday.
- 04
The bank statement arrives, and the matching runs late into the evening.
- 05
An auditor asks who approved a change to a customer record last March.
The nearest work we have built.
Each piece names the kind of company it was built for. None of them is in your trade yet, and we say so. Ask to see it running.
- Relocation and global mobility · Agents An AI agent in the team chat An AI agent sits in the team's group chat, answers from the company's own knowledge and takes on requests. Built for a relocation company with teams across India. Built
- Sales · Sales and growth engines Lead research that cannot send It finds the right people at a target company from its own public pages and filings, records the source of every field, and it cannot send a single email. Built for the sales team of a relocation company in India. Built
- Events and conferences · Apps and portals Conference apps in two languages Delegates carry the whole day on their phone, in Japanese or English at a tap: every session, live captions, and a written recap of every session the same day. Built for an industry body in Asia Pacific, for its leadership meetings. Live
Signs it is time.
- Documents are keyed in by hand from PDFs and photos.
- Renewals and EMIs are chased from spreadsheets.
- Reconciliation runs late into the night at month end.
- An audit or inspection is coming.
- Claims or loan volumes are growing faster than the team.
Who decides.
The chief operating officer or head of operations; in a broker or distributor, the founder or principal officer, with the compliance head comfortable.
Why this time is different.
AI that was bought and changed nothing.
A tool was bought and nobody owned the job. We take the whole job, test it on your past work, and stay to run it.
What operations heads ask first.
Does it decide claims, credit or eligibility?
No. It reads, matches, chases and lists. Every decision about money, cover or a customer stays with your qualified people, and a person approves every record before it enters your system.
Our regulator asks where every number came from.
Every field the agent reads carries the page it came from, and the log of everything it did is yours to search. Nothing is overwritten without a person's yes.
Can this run inside our own network?
Yes. The agents can run on a small AI computer in your office, on models you own, so documents never leave your building. We assess that before any hardware is chosen.
Who says yes before anything goes out?
The person who owns that job at your company today. You name them when we write the rules with you. Inside those rules the agent acts at once. Anything outside them waits for one tap from the person named, on their phone, ready to approve or to change.
Do we have to change the software we use?
No. We build around the systems you already run, in accounts in your company's name, and we confirm each one before we start.
What does it cost?
There is no price on this page, because it depends on the work. After the session you get a written proposal with the scope, the test it has to pass, who works on it and one fixed price, before any work.
You did the work. The money shouldn't take 90 days.
The invoice goes out the day the job is done, and it is followed up politely until it is paid or your person takes over.
What changes. The bill goes the day the proof arrives, the follow up happens without you, and no supplier bill is paid unchecked.
What we measure, before and after. Days from work done to invoice, days from invoice to money in and supplier bills paid without a check.
The old way keeps running until the new one has passed on your own work.
What costs your operation most? Bring us that.
45 minutes on a video call with our founder and the people who live with the problem. Nothing to sign. You leave knowing what we would build first, and why.
Or write to us.hello@agentec.cloudAgentec on LinkedIn