Pharma distribution and stockists.
Our order desk types in hundreds of WhatsApp orders a day.
Where we would start: Order desk on WhatsApp. Reads orders sent as WhatsApp texts, photos of handwritten lists and voice notes, matches each line to your product list, suggests substitutes for what's short and puts the order into billing for a person to confirm.
Orders from any channel land in billing, with substitutes suggested for what's short.
Safe to say yes, in writing.
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“I'll pay and nothing will work.”It has to pass on your old work before it touches today's.20 of your past jobs, then live18 of 20 approved without changesFive working days of approved live workYour sponsor's written yes
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“The price will creep.”One fixed price, in writing, before any work.Your proposalThe plan: one priceEach build: one priceThe run: a monthly fee
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“I'll be locked in.”Stop any month and keep everything.JanFebMarAprstopMayJunThe month you stop, you keepEvery account, in your company's nameEvery line of codePlain files and a runbook
Your week, as it runs today.
Pharma distributors and stockists buy from manufacturers and their carrying and forwarding agents and sell to chemists, hospitals and clinics on credit, earning a trade margin that is commonly about 10% for the stockist and 20% for the retailer on drugs outside price control, and less on controlled ones. India's pharma market was about Rs 2.4 lakh crore in 2025, up 8.1% in value, mostly from prices and new launches rather than volume (Pharmarack). The work is orders from hundreds of chemists, schemes, expiry returns, credit, deliveries, recalls and licences, on margins that leave little room for leakage.
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01
Chemists send orders as WhatsApp texts, photos and voice notes, and the order desk types them in all morning.
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02
Near-expiry stock worth lakhs sits on the shelf while the same molecule is short in another strength.
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03
A company's scheme changes mid-month, and billing still applies the old one.
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04
Outstanding from forty chemists crosses 60 days.
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05
A recall notice arrives, and nobody can say quickly which chemists got that batch.
What it costs.
Our own sumOur order desk types in hundreds of WhatsApp orders a day.
And the rest of the week
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A study, 2026
Expired and overstocked medicines eat our margin.
Nearly Rs 48,000 crore a year, about a quarter of India's domestic pharmaceutical spending, is lost to expired and overstocked medicines, unused medicines at home, substandard drugs and the treatment failures that follow (Primus Partners, July 2026).
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A study, 2024
Chemists pay us in 60 to 90 days, and the company wants its money in 30.
Delayed payments owed to Indian MSMEs stood at an inflation-adjusted Rs 7.34 lakh crore in March 2024 (GAME, FISME and C2FO, reported in November 2025).
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A study, 2017
When a recall comes, we can't say which chemist got which batch.
Barcodes or QR codes, required until now on India's top 300 drug brands, will be required on all vaccines, anti-cancer, narcotic and psychotropic drugs from 1 July 2027 and on all antimicrobials from 1 July 2028 (Health Ministry amendment to the Drugs Rules, reported by All India Radio, 25 June 2026). WHO estimates 1 in 10 medical products in low and middle income countries is substandard or falsified (WHO, 2017).
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A study
Online pharmacies are taking our chemists' business with discounts we can't match.
AIOCD, which says it represents 12.4 lakh chemists, pharmacists and distributors, called a nationwide strike on 20 May 2026 against deep discounting by online sellers (News Arena India).
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No number yet
Cold chain stock spoils between our godown and the chemist.
No figure we can stand behind yet, so we print none.
Ten systems for pharma distribution, under the six offers.
We plan the whole company, then build the first three. The usual first build here is marked, and the window beside the cards shows the one you are reading.
Get the work doneEverything comes to you. Most of it shouldn't.
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The usual first buildConversations
Order desk on WhatsApp
Reads orders sent as WhatsApp texts, photos of handwritten lists and voice notes, matches each line to your product list, suggests substitutes for what's short and puts the order into billing for a person to confirm.
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Intelligence
Expiry watch
Flags stock 90 days before expiry, suggests which chemists to offer it to and tracks every return claim with the company until it's settled.
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Documents
Scheme and price checker
Reads each company's scheme circulars and price lists and checks every bill against them before it prints.
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Trust
Batch trace and recall
Links every batch to the chemists who received it, so a recall or quality query is answered in minutes and every message is logged.
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Operations
Route and delivery board
Plans the day's delivery runs, tracks each drop and collects proof of delivery and cheques on the driver's phone.
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Intelligence
Cold chain watch
Temperature sensors in cold rooms and vans, with alerts that keep calling until someone acts.
Win customersLeads wait until Monday. The buyer doesn't.
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Apps
Chemist ordering app
Chemists see stock, schemes and their ledger, and order at any hour.
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Growth
Salesman briefing
Each morning, the list of chemists to visit, what each one stopped buying and which new launches to push.
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Voice
Voice order line
Chemists call and say the order in their own language, and it's read back, confirmed and billed.
Get paidYou did the work. The money shouldn't take 90 days.
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Agents
Outstanding follow-up
Sends each chemist a ledger statement and a polite reminder, records promises to pay and gives the salesman a list of who to visit.
The same week, with them running.
The five moments from the top of this page, once the first systems do their part. Flip back to see how it runs today.
An example week. It shows how the work changes, never a measured result from a client.
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Orders from any channel land in billing, with substitutes suggested for what's short.
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Near-expiry stock is flagged 90 days out and offered first to the chemists who buy it most.
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Schemes are read from each company's circular and applied on every bill.
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Each chemist gets a polite reminder with the ledger attached, and the salesman sees who promised to pay.
- 05
The recall list is ready in minutes from your batch records, with a message to every chemist who got that batch.
- 01
Chemists send orders as WhatsApp texts, photos and voice notes, and the order desk types them in all morning.
- 02
Near-expiry stock worth lakhs sits on the shelf while the same molecule is short in another strength.
- 03
A company's scheme changes mid-month, and billing still applies the old one.
- 04
Outstanding from forty chemists crosses 60 days.
- 05
A recall notice arrives, and nobody can say quickly which chemists got that batch.
The nearest work we have built.
Each piece names the kind of company it was built for. None of them is in your trade yet, and we say so. Ask to see it running.
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- Relocation and global mobility · Operating systems Relocation operating system Built so a relocation company can run on one system, with every case, vendor, payment, visa and home in it. Built for a relocation company with teams across India. Live behind a sign in
Signs it is time.
- Orders arrive on WhatsApp and phone and are typed in by hand.
- Expiry claims are a monthly argument with the companies.
- Outstanding beyond 60 days keeps growing.
- They're adding a new company or a new territory.
- Chemists are asking for an app to order from.
Who decides.
The owner or partners of the distribution firm, usually with the person who runs the order desk and accounts.
Why this time is different.
AI that was bought and changed nothing.
A tool was bought and nobody owned the job. We take the whole job, test it on your past work, and stay to run it.
What distributors ask first.
Who says yes before anything goes out?
The person who owns that job at your company today. You name them when we write the rules with you. Inside those rules the agent acts at once. Anything outside them waits for one tap from the person named, on their phone, ready to approve or to change.
Do we have to change the software we use?
No. We build around the systems you already run, in accounts in your company's name, and we confirm each one before we start.
What does it cost?
There is no price on this page, because it depends on the work. After the session you get a written proposal with the scope, the test it has to pass, who works on it and one fixed price, before any work.
Everything comes to you. Most of it shouldn't.
Routine decisions follow your rules. What still needs you arrives on your phone as one tap, with the facts attached.
What changes. Nothing is typed twice, nobody asks where a job is, and routine decisions follow your rules.
What we measure, before and after. Orders typed by hand in a day, decisions reaching the owner in a week and hours spent chasing.
The old way keeps running until the new one has passed on your own work.
What costs your distribution business most? Bring us that.
45 minutes on a video call with our founder and the people who live with the problem. Nothing to sign. You leave knowing what we would build first, and why.
Or write to us.hello@agentec.cloudAgentec on LinkedIn