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Care, stays and learning

Clinic chains.

Where it usually hurts first

A third of our calls go unanswered.

Where we would start: Front desk voice agent. Answers every call day and night, books, moves and cancels appointments and answers questions on prices in the caller's language, from Hindi and Tamil to Arabic, handing over to staff when needed.

A clinic's waiting room
A clinic's waiting room. Photograph: Benyamin Bohlouli, Unsplash.
Front desk voice agent, with it running

Every enquiry is answered in minutes on a call or WhatsApp and booked into the right clinic.

An example, never a client's result

Safe to say yes, in writing.

  1. “I'll pay and nothing will work.”
    It has to pass on your old work before it touches today's.
  2. “The price will creep.”
    One fixed price, in writing, before any work.
  3. “I'll be locked in.”
    Stop any month and keep everything.

Your week, as it runs today.

Dental, eye, fertility and skin chains earn on consultations and, far more, on the treatments that follow, often sold as packages and delivered by doctors on a revenue share. India runs an estimated 2 to 2.5 lakh IVF cycles a year, expected to reach nearly 4 lakh by 2030 (BioSpectrum India, 2026). Growth comes from marketing that fills calendars, front desks that answer and convert, and patients who accept the treatment plan and come back.

  1. 01

    Ads bring 300 enquiries, and the front desk calls back half of them.

  2. 02

    Calls ring out during the lunch rush.

  3. 03

    Patients hear a treatment plan, say they'll think about it and never return.

  4. 04

    A doctor leaves, and her patients' follow-ups fall through.

  5. 05

    A one-star review sits unanswered for a week.

What it costs.

A study, 2025

One bad review costs us a month of new patients.

And the rest of the week

  1. No number yet

    A third of our calls go unanswered.

    No figure we can stand behind yet, so we print none.

  2. No number yet

    Patients hear the treatment plan and never come back.

    No figure we can stand behind yet, so we print none.

  3. A study, 2011

    Our ads bring enquiries, and the front desk loses them.

    Firms that followed up an online enquiry within an hour were nearly 7 times as likely to reach a decision maker as firms that waited even an hour longer. The average reply took 42 hours (Harvard Business Review, 2011, an audit of 2,241 US companies).

  4. A study, 2018

    Every clinic does it a little differently, and the best one runs on one manager.

    Workers say 42% of the knowledge their role needs is unique to them, and they lose 5.3 hours a week waiting for a colleague's knowledge or recreating it (Panopto, 2018, 1,000 US workers).

  5. A study

    Patient photos and records live on staff phones.

    Failing to protect personal data can cost up to Rs 250 crore under India's Digital Personal Data Protection Rules, notified on 14 November 2025, with most duties applying from 13 May 2027 (Treelife summary of the Rules).

What we would build

Ten systems for clinic chains, under the six offers.

We plan the whole company, then build the first three. The usual first build here is marked, and the window beside the cards shows the one you are reading.

Front desk voice agent, the usual first build here. Shown with sample data.

Win customersLeads wait until Monday. The buyer doesn't.

  1. The usual first buildVoice

    Front desk voice agent

    Answers every call day and night, books, moves and cancels appointments and answers questions on prices in the caller's language, from Hindi and Tamil to Arabic, handing over to staff when needed.

  2. Conversations

    Enquiry to booking

    Replies to ad and web enquiries on WhatsApp within minutes, answers questions and books the visit at the nearest clinic.

  3. Agents

    Treatment plan follow-up

    Sends each patient the plan in writing with costs and payment options, follows up, and shows the coordinator who is hesitating and why.

  4. Growth

    Recalls and reviews

    Recall reminders, review requests after good visits, and a reply to every review within the hour.

  5. Brand

    Doctor-led content

    Short videos and posts from your doctors' own explanations, within the rules on medical advertising.

Get the work doneEverything comes to you. Most of it shouldn't.

  1. Documents

    Consult notes drafted

    Notes and treatment plans drafted from the doctor's dictation, for the doctor to check and sign.

Know your companyOnly one person knows how pricing works.

  1. Intelligence

    Clinic performance view

    Enquiries, bookings, acceptance and revenue by clinic, doctor and channel, updated every day.

  2. Knowledge

    Clinic playbook

    Protocols, prices, consent forms and scripts searchable by every clinic, so each one works the same way.

Stay in controlYour staff already use AI. Your files go with them.

  1. Trust

    Consent and photo vault

    Before and after photos and consent forms stored securely, never on staff phones, with every view logged.

Build something newBring us your idea. We'll bring it to life.

  1. Apps

    Patient app

    Appointments, plans, reports and payments in one place for each patient.

A sample call: an AI voice agent books a dental appointment in Hindi and English. Shown with sample data.

The same week, with them running.

The five moments from the top of this page, once the first systems do their part. Flip back to see how it runs today.

An example week. It shows how the work changes, never a measured result from a client.

  1. 01

    Every enquiry is answered in minutes on a call or WhatsApp and booked into the right clinic.

  2. 02

    Calls are answered at every hour, and bookings happen on the call.

  3. 03

    Patients get the plan in writing, with costs and payment options, and a follow-up from the clinic.

  4. 04

    Recalls and follow-ups run from the patient record, whoever the doctor is.

  5. 05

    Reviews are answered within the hour, and unhappy patients reach a manager the same day.

  1. 01

    Ads bring 300 enquiries, and the front desk calls back half of them.

  2. 02

    Calls ring out during the lunch rush.

  3. 03

    Patients hear a treatment plan, say they'll think about it and never return.

  4. 04

    A doctor leaves, and her patients' follow-ups fall through.

  5. 05

    A one-star review sits unanswered for a week.

Signs it is time.

  • Ads are running, and bookings are flat.
  • Nobody tracks how many calls go unanswered.
  • Treatment acceptance varies widely between clinics.
  • They're opening new clinics in new cities this year.
  • Reviews sit for days without a reply.

Who decides.

The founder or chief executive of the chain, with the head of operations or marketing; the medical director signs off on anything clinical.

Why this time is different.

AI that was bought and changed nothing.

A tool was bought and nobody owned the job. We take the whole job, test it on your past work, and stay to run it.

What clinic owners ask first.

Who says yes before anything goes out?

The person who owns that job at your company today. You name them when we write the rules with you. Inside those rules the agent acts at once. Anything outside them waits for one tap from the person named, on their phone, ready to approve or to change.

Do we have to change the software we use?

No. We build around the systems you already run, in accounts in your company's name, and we confirm each one before we start.

What does it cost?

There is no price on this page, because it depends on the work. After the session you get a written proposal with the scope, the test it has to pass, who works on it and one fixed price, before any work.

Where we would start for clinic chains: Win customers

Leads wait until Monday. The buyer doesn't.

Every enquiry gets an answer and a price while the buyer still wants one, on the channel they wrote in.

What changes. Enquiries get an answer and a price while the buyer still wants one, and you hear a customer is leaving while you can still act.

What we measure, before and after. Time to a first reply and to a priced quote, quotes that got an answer and customers who came back.

The old way keeps running until the new one has passed on your own work.

What costs your clinics most? Bring us that.

45 minutes on a video call with our founder and the people who live with the problem. Nothing to sign. You leave knowing what we would build first, and why.

Or write to us.hello@agentec.cloudAgentec on LinkedIn

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