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Moving people and goods

Ecommerce and D2C brands.

Where it usually hurts first

Our ads stop working within weeks, and making new ones is the bottleneck.

Where we would start: Ad and creative engine. Makes new ad versions every week from your product shots and best performers, tests them, moves budget to what sells and shows the cost of each new customer by channel.

Book the session What we would build
Packing an order in the studio
Packing an order in the studio. Photograph: Bench Accounting, Unsplash.
Ad and creative engine, with it running

New ad versions are made and tested every week, and spend moves to what sells.

An example, never a client's result

Safe to say yes, in writing.

  1. “I'll pay and nothing will work.”
    It has to pass on your old work before it touches today's.
  2. “The price will creep.”
    One fixed price, in writing, before any work.
  3. “I'll be locked in.”
    Stop any month and keep everything.
Send this page to a partner on WhatsApp

Your week, as it runs today.

D2C brands make and sell their own products through their own site, marketplaces, quick commerce apps and a growing number of stores, earning a high gross margin that ads, platform fees, discounts, delivery and returns then eat into. More than 70% of Indian D2C brands rely on Meta as their main source of new customers, and 62% of founders name creative fatigue as their biggest constraint (DSG Consumer Partners, Meta and ViralMint, December 2025). The work is product, content, ads, listings on many platforms, stock, service and reconciling every payout.

Source
  1. 01

    Ad costs rose again, and last month's best ad has stopped working.

  2. 02

    Payouts from three marketplaces don't match the orders shipped.

  3. 03

    Stock runs out on one quick commerce app while another warehouse holds 40 days of the same item.

  4. 04

    Customers ask 'where is my order' and 'can I exchange this' 400 times.

  5. 05

    The team makes four new ad videos a week and needs forty.

What it costs.

A study, 2025

Our ads stop working within weeks, and making new ones is the bottleneck.

Read the source

And the rest of the week

  1. No number yet

    Marketplace payouts never match what we shipped.

    No figure we can stand behind yet, so we print none.

    Drawn in our report: Nobody checks supplier bills
  2. Our own sum

    We sell out on one app and sit on stock in another.

    Rs 30 lakh of stock stuck in the wrong warehouse for 40 days, at 12% interest, costs about Rs 40,000 each time, before the sales lost where it ran out.

    Drawn in our report: Out of what sells, full of what doesn't
  3. A study, 2014

    Customers buy once and never come back.

    55% of D2C founders admit they under-invest in CRM and retention (DSG Consumer Partners, Meta and ViralMint, December 2025), while Bain found a 5% rise in retention lifts profits by 25% to 95% (Harvard Business Review, 2014).

    Sources
    Drawn in our report: Customers leave quietly
  4. Our own sum

    Support answers 'where is my order' all day.

    Two support agents answering 'where is my order' all day cost about Rs 6 lakh a year in salary.

    Drawn in our report: The same twenty questions, all day
  5. A study, 2022

    Nobody checks our product claims and labels until a complaint arrives.

    Indian businesses face 69,233 compliances under 1,536 acts and rules, and 26,134 of them carry a jail term (TeamLease RegTech and ORF, 2022).

    Source
    Drawn in our report: A missed deadline, then a notice
What we would build

Ten systems for D2C brands, under the six offers.

We plan the whole company, then build the first three. The usual first build here is marked, and the window beside the cards shows the one you are reading.

Ad and creative engine, the usual first build here. Shown with sample data.

Win customersLeads wait until Monday. The buyer doesn't.

  1. The usual first buildGrowth

    Ad and creative engine

    Makes new ad versions every week from your product shots and best performers, tests them, moves budget to what sells and shows the cost of each new customer by channel.

  2. Conversations

    WhatsApp support and exchanges

    Answers order, delivery and size questions in seconds and processes exchanges and returns within your rules.

  3. Brand

    Product content studio

    Images, videos and listing copy for every product, true to the item, in each language and size each platform wants.

  4. Growth

    Repeat customer engine

    Reminders, refills, bundles and offers timed to each customer's last order, with the revenue each one brings back.

Get the work doneEverything comes to you. Most of it shouldn't.

  1. Intelligence

    Stock by platform and city

    Plans stock for each platform and city from your sales, and drafts transfers and reorders for the operations lead's yes.

  2. Operations

    One catalogue, every platform

    Prices, stock and listings kept in step across your site, marketplaces and quick commerce apps from one catalogue.

  3. Voice

    Cash order confirmation calls

    Scores each cash on delivery order for the risk it comes back, and calls the risky ones in their language to confirm before it ships.

Get paidYou did the work. The money shouldn't take 90 days.

  1. Agents

    Payout reconciliation

    Matches every marketplace and quick commerce payout to orders, fees, ads and returns, and raises claims before the window closes.

Know your companyOnly one person knows how pricing works.

  1. Knowledge

    Brand and product brain

    Ingredients, claims, care instructions and policies in one place for support staff, creators and the AI agents.

Stay in controlYour staff already use AI. Your files go with them.

  1. Trust

    Claims and label check

    Checks ad copy, product claims and labels against the rules before anything is published.

A sample sales engine: companies like your best customers, why each one, and the meetings booked. Shown with sample data.

The same week, with them running.

The five moments from the top of this page, once the first systems do their part. Flip back to see how it runs today.

An example week. It shows how the work changes, never a measured result from a client.

  1. 01

    New ad versions are made and tested every week, and spend moves to what sells.

  2. 02

    Every payout is matched to orders, fees and returns, and the gaps are claimed before the window closes.

  3. 03

    Stock is planned by platform and city, and transfers are drafted for the operations lead's yes.

  4. 04

    The support agent answers and processes exchanges on WhatsApp in seconds.

  5. 05

    Product videos and images are made in volume, true to the product, for the brand lead's approval.

  1. 01

    Ad costs rose again, and last month's best ad has stopped working.

  2. 02

    Payouts from three marketplaces don't match the orders shipped.

  3. 03

    Stock runs out on one quick commerce app while another warehouse holds 40 days of the same item.

  4. 04

    Customers ask 'where is my order' and 'can I exchange this' 400 times.

  5. 05

    The team makes four new ad videos a week and needs forty.

The nearest work we have built.

Each piece names the kind of company it was built for. None of them is in your trade yet, and we say so. Ask to see it running.

Signs it is time.

  • The cost of each new customer is rising quarter on quarter.
  • They sell on three or more marketplaces and quick commerce apps.
  • Payouts are reconciled by hand in spreadsheets.
  • The team's size limits how many ads they can make.
  • The repeat rate is below where the founder wants it.

Who decides.

The founder or co-founder, with the head of growth or ecommerce.

Why this time is different.

AI that was bought and changed nothing.

A tool was bought and nobody owned the job. We take the whole job, test it on your past work, and stay to run it.

What founders ask first.

Who says yes before anything goes out?

The person who owns that job at your company today. You name them when we write the rules with you. Inside those rules the agent acts at once. Anything outside them waits for one tap from the person named, on their phone, ready to approve or to change.

Do we have to change the software we use?

No. We build around the systems you already run, in accounts in your company's name, and we confirm each one before we start.

What does it cost?

There is no price on this page, because it depends on the work. After the session you get a written proposal with the scope, the test it has to pass, who works on it and one fixed price, before any work.

Where we would start for D2C brands: Win customers

Leads wait until Monday. The buyer doesn't.

Every enquiry gets an answer and a price while the buyer still wants one, on the channel they wrote in.

What changes. Enquiries get an answer and a price while the buyer still wants one, and you hear a customer is leaving while you can still act.

What we measure, before and after. Time to a first reply and to a priced quote, quotes that got an answer and customers who came back.

See Win customersAll six

The old way keeps running until the new one has passed on your own work.

The eight problems it answers

What costs your brand most? Bring us that.

45 minutes on a video call with our founder and the people who live with the problem. Nothing to sign. You leave knowing what we would build first, and why.

Book the sessionSee Win customers

Or write to us.hello@agentec.cloudAgentec on LinkedIn

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